About NMOC: History
In 1988, the U.S. government passed the "Pipeline Safety
Reauthorization Act of 1988." This law required all states to establish
one-call coverage for pipelines, and also required the Department
of Transportation and states to establish qualifications and procedures
for operating one call centers.
At the time, New Mexico had eight separate one-call centers. Many of
the state's large underground facility owners, including telephone companies
and utilities, participated in all eight centers. But they were concerned
because some of their underground plant (cable and pipeline) was located
in areas not covered by any of the centers.
The largest underground facility owners in New Mexico formed an organizing
committee to discuss the need for a statewide one-call system. Five
companies signed articles of incorporation in 1989. In April 1990,
New Mexico One Call began providing one-call service to Albuquerque.
Two months later, the new one-call center expanded its coverage to
most of the rest of the state.
By 1991, New Mexico One Call's membership had increased to 64, and the
organization was providing coverage in all 33 counties in New Mexico.
Just six years after it opened, New Mexico One Call experienced the highest
growth in its history, increasing its membership by 16%. The organization
received a phone call every 1½ minutes while open, sent a ticket
approximately every 20 seconds, and took a line locate request every 54
New Mexico state legislation setting minimum standards for one-call centers
took effect. New Mexico One Call, Inc. met or exceeded all those standards.
As of the end of 2001, its 11th year of operation, New Mexico One Call
had grown to include more than 160 members who own and/or operate over
77,000 miles of underground plant. New Mexico One Call continues its commitment
to providing efficient, comprehensive damage prevention services throughout
the state of New Mexico.